E-mail: info@cic-eap.co.uk
Confidential Care
- Stress, anxiety and depression
- Marital, family and relationship difficulties
- Alcohol/substance misuse and addictive behaviour
- Organisational and workplace change and redundancy
- Debt problems and financial pressures
- Child and Eldercare
- Tax and legal difficulties
- Performance at work
- Managing pressure
- Bullying and harassment
- Suicidal feelings
- Bereavement
- Work/life balance
- Traumatic incidents
Confidential Care, CiC's Employee Assistance Programme (EAP), offers everyone in your organisation access to an independent, free and completely confidential telephone advice service. The Confidential Care Adviceline is staffed by highly experienced consultants who are all trained to provide practical and emotional assistance on a wide range of day-to-day issues.
Whatever your situation, our Adviceline consultants, who are fully qualified counsellors or psychotherapists, will help you clarify the issues that you are facing and, if appropriate, put you in touch with the expert help that you need. You can call as often as you like and talk for as long as you need. The calls are free of charge to users and they are completely confidential.
No problem is too big or small. Some callers may be concerned about a difficult conversation with a work colleague, others may be feeling suicidal and need emergency intervention. Others may simply want basic information on local services. Your Adviceline consultant will help you decide on the best way forward. There are several options to consider:
Telephone Support: Sometimes people feel that just one call is all they need, sometimes a few conversations will be more helpful.
Managerial Consultancy: This is a specialist helpline for anyone with managerial or supervisory responsibilities.
Counselling and Psychotherapy: When a problem or challenge looks like it will need a little more attention, clients can access face-to-face counselling.
Practical Advice and Information: We can place clients in contact with a huge range of specialist services offering guidance and advice.
Managed Referral: While the majority of callers to Confidential Care are employees or managers wishing to discuss a situation that they themselves are facing, there are times when managers who have noticed that an employee is not coping will call us for outside help.
