Statistics show an 80% success rate of fully or partially resolved cases.

CiC External Mediation Provision

When issues are too complex to handle internally CiC’ offers a quick and cost effective confidential Mediation service that will help organisations prevent and manage interpersonal difficulties to enable better working relationships,  build more successful teams and maximise organisations performance.  Use us on an ad hoc or contractual basis.

CiC’s team of professional CMC registered mediators offer impartiality, confidentiality and advanced skills to conduct mediation and facilitation.  Parties retain ownership of the situation in a safely facilitated and respectful environment therefore increasing the likelihood of a successful outcome. Because of this, individuals and organisations often emerge stronger as a result of the process

The process:

  • Contact us to discuss the situation
  • Complete a simple referral form – available to download here
  • Provide some appropriate date options
  • Mediation booked
  • Pre- mediation and mediation conducted on the same day

The Business Case for Mediation

UK statistics show that office workers spend more than two and a half hours per week trying to resolve conflict. So how much is conflict costing your organisation? Mediation offers a quick, effective and informal solution to avoid costly time consuming formal procedures. To support your business case for mediation please see our documents below.

A Guide to Mediation in the Workplace – download here.

Positioning Mediation – A Guide for Managers – download here.

Statement of Ethics to Mediation – download here.

European Code of Conduct for Mediators – download here.