“Up to 30% of a typical manager’s time can be spent dealing with conflict.”
“Ofﬁce workers spend more than two and a half hours per week trying to resolve conﬂict.”
“Poorly managed conflict costs £24 billion every year.”
What is Mediation?
Mediation is an essential resource for organisations. It helps improve employee relationships, increase productivity, reduce sickness absence and reduces the time and costs of formal grievances and disciplinary cases.
Mediation looks at the issues before they become disputes and gives the parties the chance to have their say in a safe environment.
CiC is a leading conﬂict management and accredited workplace mediation provider. Our mediators offer impartiality, confidentiality and advanced skills in order to facilitate mediation without causing harm therefore increasing the likelihood of a successful and sustainable outcome.
CiC’ offers a quick and cost effective confidential Mediation service that will help organisations prevent and manage interpersonal difficulties to enable better working relationships, build more successful teams and maximise organisations performance.
Parties retain ownership of the situation in a safely facilitated and respectful environment and individuals and organisations often emerge stronger as a result of the process
Use us on an ad hoc or contractual basis.
Our Service Offering:
On Site in 3 Working Days
Avoid Formal Procedures
Retain Ownership of a Situation
Increased Employee Wellbeing
Dedicated Account Manager
Civil Mediation Council Registered Panel of Mediators
CiC is registered with the Civil Mediation Council, thereby ensuring that all our Mediators follow an appropriate code of conduct and are sensitive to diversity, equality and anti-discrimination and confidentiality issues.
CiC’s bank of experienced Mediators have all trained in Professional Workplace Mediation, accredited by the Mediators Institute of Ireland. We provide mediators and facilitators with wide experience and understanding of the mediation and resolution process both in the public and private sectors, from Universities and Schools, to Law Firms, local councils, care trusts, International News Agencies and International Charities.
Our Specialist Services
Our comprehensive courses and mediation provision helps to improve employee relationships, increase productivity and reduce the costs and time of formal procedures within organisations.
The Process/How to Refer a Case
Contact us to discuss the situation or Complete a simple referral form– available to download here
The National Portrait Gallery
University College London
Frequently Asked Questions
Follow this link to visit our Mediation F.A.Q page.
The Business Case for Mediation
UK statistics show that office workers spend more than two and a half hours per week trying to resolve conflict. So how much is conflict costing your organisation? Mediation offers a quick, effective and informal solution to avoid costly time consuming formal procedures. To support your business case for mediation please see our documents below.
A Guide to Mediation in the Workplace – download here.
Positioning Mediation – A Guide for Managers – download here.
Statement of Ethics to Mediation – download here.
European Code of Conduct for Mediators – download here.
Get in touch
For more information on our Mediation Services or to speak with our dedicated Account Manager contact the form below, call 0207 937 6224, or email email@example.com